Creates a subscription whenever a contact cleared event occurs in Amazon Connect Customer agent workspace

It creates a subscription whenever a contact cleared event occurs in Amazon Connect Customer agent workspace. If no contact ID is provided, then it uses the context of the current contact that the 3P app was opened on.

Signature

onCleared(handler: ContactClearedHandler, contactId?: string)

Usage

const handler: ContactClearedHandler = async (data: ContactCleared) => {
    console.log("Contact cleared occurred! " + data);
};

contactClient.onCleared(handler);

// ContactCleared Structure
{
    contactId: string;
}           
     

Permissions required:

Contact.Details.View