Key terms for Amazon Q Business guardrails and chat controls

Enterprise data – Data connected to your application environment using either an Amazon Q Business connector, direct document upload, or through an Amazon Kendra retriever.

Model knowledge – The underlying knowledge outside your enterprise data that your large language model (LLM) is trained on.

Topic – An admin user defined natural language topic.

Global controls – application environment level controls for controlling the sources that your application environment uses to generate responses (model knowledge and enterprise data, or enterprise data only). Global controls also define and control blocked phrases within your application environment.

Topic controls – Topic-specific controls to determine the web application environment's behavior when it encounters a mention of a blocked topic by an end user.

Rules – An application environment behavior logic configured to manage a controlled topic for a particular group of users.