Amazon Q Business subscription tiers and index types - Amazon Q Business
Index typesUser subscription tiersUnderstanding user subscriptionsPricing

Amazon Q Business subscription tiers and index types

Amazon Q Business offers multiple index types and user subscription tiers. You can choose any combination of index types and user subscriptions for your Amazon Q Business application environment.

Index types

Amazon Q Business offers two types of indexes: starter index and enterprise index. The following table outlines the features of both.

Starter index Enterprise index

Ideal use case

  • Proof-of-concept or developer workloads

Features

  • Runs in 1 Availability Zone (AZ) – See Availability Zones (data centers in AWS regions)

  • Includes up to 20,000 document capacity or 200 MB of total extracted text (whichever is reached first)*

  • Includes up to 100 hours of data source connector usage (time that it takes to scan and index new, updated, or deleted documents)

Ideal use case

  • Production workloads

Features

  • Runs in 3 Availability Zone (AZ) – See Availability Zones (data centers in AWS regions)

  • Includes up to 20,000 document capacity or 200 MB of total extracted text (whichever is reached first)*

  • Includes up to 100 hours of data source connector usage (time that it takes to scan and index new, updated, or deleted documents)

  • Includes customer managed key encryption support

*For reference, 5 pages of text that contain approximately 500 words on each page is equivalent to 10 KB of total extracted text.

For detailed pricing information, including examples of charges for index capacity, subscribing and unsubscribing users to Amazon Q Business tiers, upgrading and downgrading Amazon Q Business tiers, and more, see Amazon Q Business Pricing.

User subscription tiers

Amazon Q Business offers two subscription tiers: the Amazon Q Business Lite Plan and the Amazon Q Business Pro Plan. The following table outlines the features of Amazon Q Business Pro and Amazon Q Business Lite.

Important

As of July 1, 2024, Amazon Q Apps only available to Amazon Q Business Pro users. Users with Lite subscriptions should upgrade to Amazon Q Business Pro.

Amazon Q Business Lite Plan Amazon Q Business Pro Plan

Ideal use case

  • Optimized for enterprise-wide deployment to all employees (frontline and knowledge workers)

  • Allows end users to ask questions and receive permissions-aware responses from enterprise data sources with citations

  • Helps employees quickly get answers for use cases such as IT, HR, benefits help desks, and other Q&A chatbot use cases at a low cost

Features

  • Q&A on knowledge bases: Users can ask questions and get answers from enterprise knowledge bases with citations.

  • Permissions-aware responses: Users only get answers from content that they have access to.

  • Using web experience with single-sign on: Users get access to a web experience user interface with support for single sign-on (IAM Identity Center).

Ideal use case

  • Best suited for knowledge workers and improves productivity across a wide range of tasks

  • Provides the full suite of Amazon Q Business capabilities

  • Includes access to Amazon Q Apps * for creating and sharing task automation applications

  • Includes access to custom plugins for actions like submitting time off requests and sending meeting invites through Amazon Q Business

  • Includes Amazon Q integration in Amazon QuickSight Pro for understanding data through executive summaries, context-aware Q&A, and interactive data stories

Features

  • Q&A on knowledge bases: Users can ask questions and get answers from enterprise knowledge bases with citations.

  • Permissions-aware responses: Users only get answers from content that they have access to.

  • Using web experience with single-sign on: Users get access to a web experience user interface with support for single sign-on (SSO).

  • Content generation: Users can send queries directly to the foundation model to generate content.

  • Upload file to chat: Users can upload documents into a chat session and interact with its contents.

  • Amazon Q Apps: Users can build and share their own purpose-built applications to automate tasks and improve productivity.

  • Custom plugins: Enable users to execute actions in third-party applications.

  • Amazon Q Business in Quicksight (Reader Pro): Users can ask questions to explore data in natural language, view and interact with dashboards, and create compelling stories from insights.

For detailed pricing information, including examples of charges for index capacity, subscribing and unsubscribing users to Amazon Q Business tiers, upgrading and downgrading Amazon Q Business tiers, and more, see Amazon Q Business Pricing.

Amazon Q Business Lite users must upgrade to Amazon Q Business Pro to continue using Q Apps

As of July 1, 2024, Amazon Q Apps are available only to Amazon Q Business Pro users. Amazon Q Business Lite users will no longer be able to create, run, or view Q Apps. To access, Q Apps, Lite users must upgrade to Amazon Q Business Pro.

As of August 30, 2024, all Amazon Q Apps created by Lite users who did not upgrade their account to Amazon Q Business Pro have been deleted.

Understanding user subscriptions

User subscriptions are created per Amazon Q Business application or Amazon QuickSight account. Each admin can manage subscriptions for users for their specific Amazon Q Business application or Amazon QuickSight account.

For applications using IAM Identity Center, AWS will deduplicate subscriptions across all Amazon Q Business applications and Amazon QuickSight accounts, and charge each user only once for their highest subscription level. Note that deduplication will apply only if the Amazon Q Business applications and Amazon QuickSight accounts share the same IAM Identity Center instance.

Users subscribed to Amazon Q Business applications using Identity Federation through IAM (IAM Federation), will be charged once per OIDC or SAML IAM Identity Provider. For example, if a user is subscribed to five different Amazon Q Business applications all associated with the same IAM Identity Provider, that user will be charged once. However, if the Amazon Q Business applications are associated with five IAM Identity Providers, the user will be charged five times.

In scenarios where a user is subscribed to a mix of applications, the charging structure is as follows:

  • For applications using IAM Identity Center, users will be charged once across all these applications that share the same IAM Identity Center instance.

  • For applications using IAM Federation, users will be charged once per IAM Identity Provider.

User subscriptions are prorated when created or upgraded based on the number of days left in the calendar month. Any cancellations or downgrades are not prorated and apply starting in the next calendar month. The charges for user subscription starts only after first use by the user. After a user's first use, subscription charges will continue each month until the user's subscriptions have been removed.

For a consolidated view of all your user subscriptions see the Amazon Q subscriptions page. Subscriptions can only be viewed centrally and not be created or updated from the Amazon Q subscription management console.

For a consolidated view of your user subscriptions—including a list of subscribed users, their subscription status, and applications, accounts, or services a user can access through their subscriptions—see the Amazon Q subscriptions page.

Pricing

You are charged for user subscriptions to application environments and for index capacity. You can choose any combination of the following subscription tiers and indices for your application environment.

For detailed pricing information, including examples of charges for index capacity, subscribing and unsubscribing users to Amazon Q Business tiers, upgrading and downgrading Amazon Q Business tiers, and more, see Amazon Q Business Pricing.