Request Syntax Request Parameters Response Syntax Response Elements Errors See Also

DescribeSeverityLevels

Returns the list of severity levels that you can assign to a support case. The severity level for a case is also a field in the CaseDetails data type that you include for a CreateCase request.

Note

You must have a Business, Enterprise On-Ramp, or Enterprise Support plan to use the AWS Support API.
If you call the AWS Support API from an account that doesn't have a Business, Enterprise On-Ramp, or Enterprise Support plan, the SubscriptionRequiredException error message appears. For information about changing your support plan, see AWS Support.

Request Syntax


{
   "language": "string"
}

Request Parameters

For information about the parameters that are common to all actions, see Common Parameters.

The request accepts the following data in JSON format.

language

The language in which AWS Support handles the case. AWS Support currently supports Chinese (“zh”), English ("en"), Japanese ("ja") and Korean (“ko”). You must specify the ISO 639-1 code for the language parameter if you want support in that language.

Type: String

Response Syntax


{
   "severityLevels": [ 
      { 
         "code": "string",
         "name": "string"
      }
   ]
}

Response Elements

If the action is successful, the service sends back an HTTP 200 response.

The following data is returned in JSON format by the service.

severityLevels

The available severity levels for the support case. Available severity levels are defined by your service level agreement with AWS.

Type: Array of SeverityLevel objects

Errors

For information about the errors that are common to all actions, see Common Errors.

InternalServerError

An internal server error occurred.

HTTP Status Code: 500