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# Notifiche sulle patch
<a name="patch-notifications"></a>

**Importante**  
A partire dal 1° febbraio 2025, i clienti AMS non riceveranno più notifiche per le finestre vuote di manutenzione delle patch nei loro account gestiti.

Gli indirizzi e-mail sottoscritti (fino a cinque) ricevono un'e-mail simile alla seguente appena prima dell'inizio della finestra di manutenzione della patch:

```
Dear Customer,
The AMS Patch Maintenance Window THE_MAINTENANCE_WINDOW_NAME was started at: 2020-02-21T12:02:18.196Z.
Details:
    Maintenance Window AccountId:   YOUR_ACCOUNT_ID
    Maintenance Window Region:      YOUR_ACCOUNT_REGION
    Maintenance Window Id:          THE_MAINTENANCE_WINDOW_ID
    Maintenance Window Name:        THE_MAINTENANCE_WINDOW_NAME
    Maintenance Window Description: MaintenanceWindow for patching patch Group PATCH_GROUP_NAME
    Maintenance Window Patch Group: PATCH_GROUP_NAME
    Maintenance Window ExecutionId: THE_EXECUTION_ID
Targets:
    InstanceId           InstanceName        StackId
    -------------------  --------------      -----------------------
    THE_INSTANCE_ID      THE_INSTANCE_NAME   THE_STACK_NAME

A follow-up message with a detailed report is sent as soon as the maintenance window is over.

Please raise a service request if you have any inquires about AMS Patch Orchestrator by following this URL:
https://console.aws.amazon.com/managedservices/servicerequest/new

Kind Regards,

Amazon Web Services
Amazon Managed Services
Patch Team
```

Al termine dell'attività della patch, gli indirizzi e-mail sottoscritti ricevono un'e-mail simile alla seguente:

```
Dear Customer,
The AMS Patch Maintenance Window THE_MAINTENANCE_WINDOW_NAME ended at: 2020-02-21T12:03:20.058Z, with status: SUCCESS.
Details:
    Maintenance Window AccountId:   YOUR_ACCOUNT_ID
    Maintenance Window Region:      YOUR_ACCOUNT_REGION
    Maintenance Window Id:          THE_MAINTENANCE_WINDOW_ID
    Maintenance Window Name:        THE_MAINTENANCE_WINDOW_NAME
    Maintenance Window Description: MaintenanceWindow for patching patch Group PATCH_GROUP_NAME
    Maintenance Window Patch Group: PATCH_GROUP_NAME
    Maintenance Window ExecutionId: THE_EXECUTION_ID
Targets:
    RfcId                        InstanceId        InstanceName          StackId              Status
    -----------------------  -------------------  --------------    -----------------------  --------
    THE_RFC_ID        THE_INSTANCE_ID     THE_INSTANCE_NAME THE_STACK_NAME           STATUS

You can view the current Patch Compliance of your Amazon EC2 Instances by following this URL:
https://console.aws.amazon.com/systems-manager/compliance?region=YOUR_ACCOUNT_REGION

Please raise an Incident if an issue is impacting one of your production applications by following this URL:
https://console.aws.amazon.com/managedservices/incident/new

Kind Regards,

Amazon Web Services
Amazon Managed Services
Patch Team
```

Ogni 96 ore il sistema di patching AMS identifica tutte le prossime finestre di manutenzione gestita dalle patch entro tali 96 ore e invia una notifica di promemoria a tutti gli indirizzi e-mail sottoscritti che rientrano in tale periodo di 96 ore. Questo potrebbe avvenire solo un'ora prima della finestra o le 96 ore complete. Ad esempio:

```
Dear Customer,
The AMS Patch Maintenance Window THE_MAINTENANCE_WINDOW_NAME will start at: 2020-05-06T16:35:36.523Z.
Details:
    Maintenance Window AccountId:   YOUR_ACCOUNT_ID
    Maintenance Window Region:      YOUR_ACCOUNT_REGION
    Maintenance Window Id:          THE_MAINTENANCE_WINDOW_ID
    Maintenance Window Name:        THE_MAINTENANCE_WINDOW_NAME
    Maintenance Window Description: MaintenanceWindow for patching patch Group PATCH_GROUP_NAME
    Maintenance Window Patch Group: PATCH_GROUP_NAME
    Maintenance Window Next Start Time: 2020-05-06T16:35:36.523Z
    Maintenance Window Schedule:        rate(24 hours)
    Maintenance Window Timezone:        THE_TIMEZONE
At this time, these are the instances in the "PATCH_GROUP_NAME" Patch Group:
    InstanceId           InstanceName    StackId                  InstanceState
    
-------------------------------------------------------------------------------------------------
    
    THE_INSTANCE_ID      THE_INSTANCE_NAME   THE_STACK_NAME  running/stopped
    THE_INSTANCE_ID      THE_INSTANCE_NAME   THE_STACK_NAME  running/stopped
    THE_INSTANCE_ID      THE_INSTANCE_NAME   THE_STACK_NAME  running/stopped

A notification message is sent as soon as the maintenance window starts.

You can view the current Patch Compliance of your Amazon EC2 Instances by following this URL:
https://console.aws.amazon.com/systems-manager/compliance?region=YOUR_ACCOUNT_REGION

If you would like to disable this maintenance window or you have inquires about the AMS Patch Orchestrator click on the following URL:
https://console.aws.amazon.com/managedservices/servicerequest/new

If you would like to delete this maintenance window, you can run the CT with id "ct-0q0bic0ywqk6c" against the stack id "stack-rctyznutkyj4tkkzq".

Kind Regards,

Amazon Web Services
Amazon Managed Services
Patch Team
```