

# Manage knowledge bases
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A knowledge base stores your company values, principles, and mission. Amazon Connect Talent uses this information to personalize competencies and interview questions for candidates.

## To upload files to a knowledge base
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1. Navigate to **Settings** > **Admin** > **Knowledge**.

1. Choose **Upload**.

1. Choose the files to upload.

1. Choose **Upload**.

1. Wait for the status to change to **Complete**.

Deleting knowledge base files does not affect existing evaluations that used those files.

**Tip**  
Upload documents that describe your company values, leadership principles, and mission statement. If a file shows a **Failed** status, retry the upload.