IVS Resources and Support | Low-Latency Streaming - Amazon IVS
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IVS Resources and Support | Low-Latency Streaming

This document lists resources to help support your use of Amazon IVS low-latency streaming.

Resources

https://ivs.rocks/ is a dedicated site to browse published content (demos, code samples, blog posts), estimate cost, and experience Amazon IVS through live demos.

Getting Started with Amazon Interactive Video Service Series' Articles is a series of articles about using Amazon IVS, for beginners. The articles give step-by-step walkthroughs of IVS APIs with interactive demos embedded in the posts. All the demos can be run directly in the posts themselves via an embedded CodePen. Over time this will cover various topics.

There are many Amazon IVS blog postings on a variety of topics:

  • On the AWS Blog site, filter for Amazon IVS by selecting Product or solution > Media Services > Amazon Interactive Video Service on the right side of the page.

  • See this part of the DEV Community site.

Demos

For demos, code samples, and blog posts, see https://ivs.rocks/examples.

Partner Solutions

Amazon IVS partners with third-party providers in the Amazon Partner Network (APN) to provide technology solutions to augment live-streaming applications. There are several types of partner solution areas:

This type of partner: Offers solutions that do this …
Analytics

Provide operational and business insights into your live-streaming video application. These insights, in turn, can drive increased engagement from viewers and identify opportunities to improve return on investment.
Interactivity

Help drive engagement with audiences of your live-streaming video application.
Face and background filters

Enable broadcasters to change their facial or background appearance to audiences of their live streams.

Analytics

Datadog

Integrating Amazon IVS with Datadog allows you to monitor live-stream playback analytics through Datadog.

By leveraging the IVS Player SDK's events and state updates, key metrics can be calculated and sent to Datadog on a recurring basis to create playback analytics. This integration allows for the capture of crucial playback metrics, providing insights into live-stream viewers’ quality of experience (QoE) . The process involves using IVS Player events to derive essential data points, which are then transmitted to Datadog for analysis and visualization using the Datadog Real User Monitoring (RUM) SDK.

To integrate the IVS Player SDK with Datadog to monitor playback analytics, see Unlocking Live Streaming Analytics: Amazon IVS and Datadog Integration.

Bitmovin

Bitmovin’s Analytics is a fully managed service with analytics collectors built for the IVS Player. Analytics enables you to track and monitor playback health across devices, understand viewer demographics, monitor quality of playback experience, and quickly identify any issues affecting viewers.

With actionable data collected across all your channels, Bitmovin’s Analytics aids in increasing viewer engagement and retention through metric dashboards for Audience, Quality of Experience (QoE), and Top Errors. This gives you access to about 40 metrics with 30 filters and breakdowns. Also, 200 dimensions and filters are available through Bitmovin’s API and data exports.

To integrate Bitmovin’s Analytics with the IVS Player SDK, see the following Getting Started guides: Android and iOS.

Interactivity

LiveLike offers a ready-to-use engagement platform that can enhance your online user experience in just a few weeks. Boost your average revenue per user through increased registration, interactions, impressions, and sponsorships. See results such as a 70% increase in year-over-year registrations (2022 vs 2021) with our NASCAR case study. Reduce churn and increase retention by creating interactive and engaging experiences on your platform with our solution. To integrate LiveLike with Amazon IVS, see the following blog post: A Quick Guide to LiveLike: How to Enhance Live Stream Interactivity.

Face and Background Filters

DeepAR is a technology company that builds AR infrastructure for digital product teams. Businesses of every size - from startups to public companies - use our software to provide world class AR experiences to billions of users around the world. To integrate DeepAR with Amazon IVS, see the DeepAR page on Amazon IVS Integration.

BytePlus Effects combines a huge library of AR effects, stickers, and filters, giving app developers all the tools they need to drive deeper engagement with their audience. To integrate BytePlus with Amazon IVS, see the following blog post: How to improve user engagement with real-time AR effects using BytePlus Effects and Amazon IVS.

Camera Kit is Snap AR’s SDK that allows partners to leverage Snap AR technology in their applications and websites. Using Camera Kit, businesses can bring a new dimension to their customer experiences and unleash new applications for Snap’s underlying AR technology. To integrate Snap AR Lenses using Snap’s Camera Kit SDK with Amazon IVS, see the following blog post: Unlocking creator expressions to enhance live streaming experiences with Amazon IVS and Snap’s Camera Kit AR SDK.

Support

The AWS Support Center offers a range of plans that provide access to tools and expertise to support your AWS solutions. All support plans provide 24/7 access to customer service. For technical support and more resources to plan, deploy, and improve your AWS environment, choose a support plan that best aligns with your AWS use case.

AWS Premium Support is a one-on-one, fast-response support channel to help you build and run applications on AWS.

AWS re:Post is a community-based Q&A site for developers to discuss technical questions related to Amazon IVS.

Contact AWS has links for nontechnical inquiries about your billing or account. For technical questions, use the discussion forums or support links above.