Prerequisites for developing third-party applications for Amazon Connect Agent Workspace

To develop and test an application for use in Amazon Connect Agent Workspace, you must have the following:

An Amazon Connect instance.
An IAM user that has the proper permissions for creating an application and associating it with the instance. For more information on the required user permissions, see the IAM Role required for creating applications in Amazon Connect Agent Workspace.
An Amazon Connect user in that instance that has permissions to update security profiles.

Warning Javascript is disabled or is unavailable in your browser.

To use the Amazon Web Services Documentation, Javascript must be enabled. Please refer to your browser's Help pages for instructions.

Working with 3p apps

IAM role required