RoutingCriteriaInputStep
Step defines the list of agents to be routed or route based on the agent requirements such as ProficiencyLevel, Name, or Value.
Contents
- Expiry
-
An object to specify the expiration of a routing step.
Type: RoutingCriteriaInputStepExpiry object
Required: No
- Expression
-
A tagged union to specify expression for a routing step.
Type: Expression object
Required: No
See Also
For more information about using this API in one of the language-specific AWS SDKs, see the following:
