Troubleshooting your Salesforce Online connector
The following table provides information about error codes you may see for the Salesforce Online connector and suggested troubleshooting actions.
| Error code | Error message | Suggested resolution |
|---|---|---|
| SF-5001 | Invalid HostURL. | Provide valid HostURL. |
| SF-5002 | Invalid userName or password. | Provide valid userName or password. |
| SF-5003 | Invalid clientSecret. | Provide valid clientSecret. |
| SF-5004 | Invalid clientId. | Provide valid clientId. |
| SF-5005 | Invalid grant type. | Provide valid grant type. |
| SF-5006 | Error while generating Access Token. | Provide valid credentials or try again later. |
| SF-5100 | Null/empty HostUrl. | Provide HostUrl. |
| SF-5101 | Null/empty client ID. | Provide client ID. |
| SF-5102 | Null/empty client secret | Provide client secret. |
| SF-5103 | Null/empty username. | Provide username. |
| SF-5104 | Null/empty password. | Provide password. |
| SF-5150 | Null/empty authentication URL. | Provide authentication URL. |
| SF-5151 | Invalid HostURL pattern. | Provide valid HostURL pattern. |
| SF-5152 | Invalid Authentication URL. | Provide valid Authentication URL. |
| SF-5500 | ContinuableInternalServerError. | Try again later. |
