AgentHierarchyGroups
A structure that defines search criteria for contacts using agent hierarchy group levels. For more information about agent hierarchies, see Set Up Agent Hierarchies in the Amazon Connect Administrator Guide.
Contents
- L1Ids
-
The identifiers for level 1 hierarchy groups.
Type: Array of strings
Array Members: Minimum number of 0 items. Maximum number of 10 items.
Required: No
- L2Ids
-
The identifiers for level 2 hierarchy groups.
Type: Array of strings
Array Members: Minimum number of 0 items. Maximum number of 10 items.
Required: No
- L3Ids
-
The identifiers for level 3 hierarchy groups.
Type: Array of strings
Array Members: Minimum number of 0 items. Maximum number of 10 items.
Required: No
- L4Ids
-
The identifiers for level 4 hierarchy groups.
Type: Array of strings
Array Members: Minimum number of 0 items. Maximum number of 10 items.
Required: No
- L5Ids
-
The identifiers for level 5 hierarchy groups.
Type: Array of strings
Array Members: Minimum number of 0 items. Maximum number of 10 items.
Required: No
See Also
For more information about using this API in one of the language-specific AWS SDKs, see the following: