Request Syntax URI Request Parameters Request Body Response Syntax Response Elements Errors See Also

CreateRule

Creates a rule for the specified Amazon Connect instance.

Use the Rules Function language to code conditions for the rule.

Request Syntax


POST /rules/InstanceId HTTP/1.1
Content-type: application/json

{
   "Actions": [ 
      { 
         "ActionType": "string",
         "AssignContactCategoryAction": { 
         },
         "CreateCaseAction": { 
            "Fields": [ 
               { 
                  "Id": "string",
                  "Value": { 
                     "BooleanValue": boolean,
                     "DoubleValue": number,
                     "EmptyValue": { 
                     },
                     "StringValue": "string"
                  }
               }
            ],
            "TemplateId": "string"
         },
         "EndAssociatedTasksAction": { 
         },
         "EventBridgeAction": { 
            "Name": "string"
         },
         "SendNotificationAction": { 
            "Content": "string",
            "ContentType": "string",
            "DeliveryMethod": "string",
            "Recipient": { 
               "UserIds": [ "string" ],
               "UserTags": { 
                  "string" : "string" 
               }
            },
            "Subject": "string"
         },
         "SubmitAutoEvaluationAction": { 
            "EvaluationFormId": "string"
         },
         "TaskAction": { 
            "ContactFlowId": "string",
            "Description": "string",
            "Name": "string",
            "References": { 
               "string" : { 
                  "Arn": "string",
                  "Status": "string",
                  "StatusReason": "string",
                  "Type": "string",
                  "Value": "string"
               }
            }
         },
         "UpdateCaseAction": { 
            "Fields": [ 
               { 
                  "Id": "string",
                  "Value": { 
                     "BooleanValue": boolean,
                     "DoubleValue": number,
                     "EmptyValue": { 
                     },
                     "StringValue": "string"
                  }
               }
            ]
         }
      }
   ],
   "ClientToken": "string",
   "Function": "string",
   "Name": "string",
   "PublishStatus": "string",
   "TriggerEventSource": { 
      "EventSourceName": "string",
      "IntegrationAssociationId": "string"
   }
}

URI Request Parameters

The request uses the following URI parameters.

InstanceId

The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

Length Constraints: Minimum length of 1. Maximum length of 100.

Required: Yes

Request Body

The request accepts the following data in JSON format.

Actions

A list of actions to be run when the rule is triggered.

Type: Array of RuleAction objects

Required: Yes

ClientToken

A unique, case-sensitive identifier that you provide to ensure the idempotency of the request. If not provided, the AWS SDK populates this field. For more information about idempotency, see Making retries safe with idempotent APIs.

Type: String

Length Constraints: Maximum length of 500.

Required: No

Function

The conditions of the rule.

Type: String

Required: Yes

Name

A unique name for the rule.

Type: String

Length Constraints: Minimum length of 1. Maximum length of 200.

Pattern: ^[0-9a-zA-Z._-]+

Required: Yes

PublishStatus

The publish status of the rule.

Type: String

Valid Values: DRAFT | PUBLISHED

Required: Yes

TriggerEventSource

The event source to trigger the rule.

Type: RuleTriggerEventSource object

Required: Yes

Response Syntax


HTTP/1.1 200
Content-type: application/json

{
   "RuleArn": "string",
   "RuleId": "string"
}

Response Elements

If the action is successful, the service sends back an HTTP 200 response.

The following data is returned in JSON format by the service.

RuleArn

The Amazon Resource Name (ARN) of the rule.

Type: String

RuleId

A unique identifier for the rule.

Type: String

Length Constraints: Minimum length of 1. Maximum length of 256.

Errors

For information about the errors that are common to all actions, see Common Errors.

AccessDeniedException

You do not have sufficient permissions to perform this action.

HTTP Status Code: 403

InternalServiceException

Request processing failed because of an error or failure with the service.

HTTP Status Code: 500

InvalidRequestException

The request is not valid.

HTTP Status Code: 400

ResourceConflictException

A resource already has that name.

HTTP Status Code: 409

ResourceNotFoundException

The specified resource was not found.

HTTP Status Code: 404

ServiceQuotaExceededException

The service quota has been exceeded.

HTTP Status Code: 402

ThrottlingException

The throttling limit has been exceeded.

HTTP Status Code: 429