RoutingProfileQueueConfig
Contains information about the queue and channel for which priority and delay can be set.
Contents
- Delay
-
The delay, in seconds, a contact should be in the queue before they are routed to an available agent. For more information, see Queues: priority and delay in the Amazon Connect Administrator Guide.
Type: Integer
Valid Range: Minimum value of 0. Maximum value of 9999.
Required: Yes
- Priority
-
The order in which contacts are to be handled for the queue. For more information, see Queues: priority and delay.
Type: Integer
Valid Range: Minimum value of 1. Maximum value of 99.
Required: Yes
- QueueReference
-
Contains information about a queue resource.
Type: RoutingProfileQueueReference object
Required: Yes
See Also
For more information about using this API in one of the language-specific AWS SDKs, see the following:
