RoutingProfileQueueConfigSummary
Contains summary information about a routing profile queue.
Contents
- Channel
-
The channels this queue supports.
Type: String
Valid Values:
VOICE | CHAT | TASK | EMAILRequired: Yes
- Delay
-
The delay, in seconds, that a contact should be in the queue before they are routed to an available agent. For more information, see Queues: priority and delay in the Amazon Connect Administrator Guide.
Type: Integer
Valid Range: Minimum value of 0. Maximum value of 9999.
Required: Yes
- Priority
-
The order in which contacts are to be handled for the queue. For more information, see Queues: priority and delay.
Type: Integer
Valid Range: Minimum value of 1. Maximum value of 99.
Required: Yes
- QueueArn
-
The Amazon Resource Name (ARN) of the queue.
Type: String
Required: Yes
- QueueId
-
The identifier for the queue.
Type: String
Required: Yes
- QueueName
-
The name of the queue.
Type: String
Length Constraints: Minimum length of 1. Maximum length of 256.
Required: Yes
See Also
For more information about using this API in one of the language-specific AWS SDKs, see the following:
