DeleteField - Amazon Connect

DeleteField

Deletes a field from a cases template. You can delete up to 100 fields per domain.

After a field is deleted:

  • You can still retrieve the field by calling BatchGetField.

  • You cannot update a deleted field by calling UpdateField; it throws a ValidationException.

  • Deleted fields are not included in the ListFields response.

  • Calling CreateCase with a deleted field throws a ValidationException denoting which field IDs in the request have been deleted.

  • Calling GetCase with a deleted field ID returns the deleted field's value if one exists.

  • Calling UpdateCase with a deleted field ID throws a ValidationException if the case does not already contain a value for the deleted field. Otherwise it succeeds, allowing you to update or remove (using emptyValue: {}) the field's value from the case.

  • GetTemplate does not return field IDs for deleted fields.

  • GetLayout does not return field IDs for deleted fields.

  • Calling SearchCases with the deleted field ID as a filter returns any cases that have a value for the deleted field that matches the filter criteria.

  • Calling SearchCases with a searchTerm value that matches a deleted field's value on a case returns the case in the response.

  • Calling BatchPutFieldOptions with a deleted field ID throw a ValidationException.

  • Calling GetCaseEventConfiguration does not return field IDs for deleted fields.

Request Syntax

DELETE /domains/domainId/fields/fieldId HTTP/1.1

URI Request Parameters

The request uses the following URI parameters.

domainId

The unique identifier of the Cases domain.

Length Constraints: Minimum length of 1. Maximum length of 500.

Required: Yes

fieldId

Unique identifier of the field.

Length Constraints: Minimum length of 1. Maximum length of 500.

Required: Yes

Request Body

The request does not have a request body.

Response Syntax

HTTP/1.1 200

Response Elements

If the action is successful, the service sends back an HTTP 200 response with an empty HTTP body.

Errors

For information about the errors that are common to all actions, see Common Errors.

AccessDeniedException

You do not have sufficient access to perform this action.

HTTP Status Code: 403

ConflictException

The requested operation would cause a conflict with the current state of a service resource associated with the request. Resolve the conflict before retrying this request. See the accompanying error message for details.

HTTP Status Code: 409

InternalServerException

We couldn't process your request because of an issue with the server. Try again later.

HTTP Status Code: 500

ResourceNotFoundException

We couldn't find the requested resource. Check that your resources exists and were created in the same AWS Region as your request, and try your request again.

HTTP Status Code: 404

ServiceQuotaExceededException

The service quota has been exceeded. For a list of service quotas, see Amazon Connect Service Quotas in the Amazon Connect Administrator Guide.

HTTP Status Code: 402

ThrottlingException

The rate has been exceeded for this API. Please try again after a few minutes.

HTTP Status Code: 429

ValidationException

The request isn't valid. Check the syntax and try again.

HTTP Status Code: 400

See Also

For more information about using this API in one of the language-specific AWS SDKs, see the following: