WhatsApp message status
When you send a message, you receive status updates about the message. You have to enable event logging to receive these notifications, see Message and event destinations in AWS End User Messaging Social.
Message statuses
The following table contains possible message statuses.
Status name | Description |
---|---|
deleted | The customer deleted the message, and you should also delete the message if it was downloaded to your server. |
delivered | The message was successfully delivered to the customer. |
failed | The message failed to send. |
read | The customer read the message. This status is only sent if the customer has read receipts turned on. |
sent | The message has been sent but is still in transit. |
warning | The message contains an item that is unavailable or doesn't exist. |
Additional resources
For more information, see Message Status