Select your cookie preferences

We use essential cookies and similar tools that are necessary to provide our site and services. We use performance cookies to collect anonymous statistics, so we can understand how customers use our site and make improvements. Essential cookies cannot be deactivated, but you can choose “Customize” or “Decline” to decline performance cookies.

If you agree, AWS and approved third parties will also use cookies to provide useful site features, remember your preferences, and display relevant content, including relevant advertising. To accept or decline all non-essential cookies, choose “Accept” or “Decline.” To make more detailed choices, choose “Customize.”

Accessing Audio Logs in Amazon S3

Focus mode
Accessing Audio Logs in Amazon S3 - Amazon Lex V1

End of support notice: On September 15, 2025, AWS will discontinue support for Amazon Lex V1. After September 15, 2025, you will no longer be able to access the Amazon Lex V1 console or Amazon Lex V1 resources. If you are using Amazon Lex V2, refer to the Amazon Lex V2 guide instead. .

End of support notice: On September 15, 2025, AWS will discontinue support for Amazon Lex V1. After September 15, 2025, you will no longer be able to access the Amazon Lex V1 console or Amazon Lex V1 resources. If you are using Amazon Lex V2, refer to the Amazon Lex V2 guide instead. .

Amazon Lex stores audio logs for your conversations in an S3 bucket.

To access audio logs using the console
  1. Open the Amazon Lex console https://console.aws.amazon.com/lex.

  2. From the list, choose a bot.

  3. Choose the Settings tab, then from the left menu choose Conversation logs.

  4. Choose the link under Audio logs to access the logs for the alias in the Amazon S3 console.

You can also use the Amazon S3 console or API to access audio logs. You can see the S3 object key prefix of the audio files in the Amazon Lex console, or in the resourcePrefix field in the GetBotAlias operation response.

PrivacySite termsCookie preferences
© 2025, Amazon Web Services, Inc. or its affiliates. All rights reserved.