Troubleshoot WordPress setup issues on Lightsail instances

Two types of error messages can appear during the WordPress setup workflow in Amazon Lightsail:

Common errors

These types of errors occur immediately after you choose Create certificate in the final step of the workflow. These errors will appear in a banner at the top of the Lightsail console. They're typically caused by running the setup workflow on older WordPress instances, or by submitting incorrect information. For example, selecting a DNS record that doesn't point to the public IP address of your instance.

Setup failures

These types of errors occur within a few minutes after you complete the final step in the workflow. These failure messages will appear in the Set up your WordPress website section of the instance Connect tab. These errors happen when the Let's Encrypt HTTPS certificate cannot be configured on your instance.