# Troubleshooting identity and access management for Macie
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The following information can help you diagnose and fix common issues that you might encounter when working with Amazon Macie and AWS Identity and Access Management (IAM).

**Topics**
+ [I'm not authorized to perform an action in Macie](#security_iam_troubleshoot-no-permissions)
+ [I want to allow people outside my AWS account to access my Macie resources](#security_iam_troubleshoot-cross-account-access)

## I'm not authorized to perform an action in Macie
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If you receive an error that you're not authorized to perform an action, your policies must be updated to allow you to perform the action.

The following example error occurs when the `mateojackson` IAM user tries to use the console to view details about a fictional `{{my-example-widget}}` resource but doesn't have the fictional `macie2:{{GetWidget}}` permissions.

```
User: arn:aws:iam::123456789012:user/mateojackson is not authorized to perform: macie2:{{GetWidget}} on resource: {{my-example-widget}}
```

In this case, the policy for the `mateojackson` user must be updated to allow access to the `{{my-example-widget}}` resource by using the `macie2:{{GetWidget}}` action.

If you need help, contact your AWS administrator. Your administrator is the person who provided you with your sign-in credentials.

## I want to allow people outside my AWS account to access my Macie resources
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You can create a role that users in other accounts or people outside of your organization can use to access your resources. You can specify who is trusted to assume the role. For services that support resource-based policies or access control lists (ACLs), you can use those policies to grant people access to your resources.

To learn more, consult the following:
+ To learn whether Macie supports these features, see [How Macie works with AWS Identity and Access Management](security_iam_service-with-iam.md).
+ To learn how to provide access to your resources across AWS accounts that you own, see [Providing access to an IAM user in another AWS account that you own](https://docs.aws.amazon.com/IAM/latest/UserGuide/id_roles_common-scenarios_aws-accounts.html) in the *IAM User Guide*.
+ To learn how to provide access to your resources to third-party AWS accounts, see [Providing access to AWS accounts owned by third parties](https://docs.aws.amazon.com/IAM/latest/UserGuide/id_roles_common-scenarios_third-party.html) in the *IAM User Guide*.
+ To learn how to provide access through identity federation, see [Providing access to externally authenticated users (identity federation)](https://docs.aws.amazon.com/IAM/latest/UserGuide/id_roles_common-scenarios_federated-users.html) in the *IAM User Guide*.
+ To learn the difference between using roles and resource-based policies for cross-account access, see [Cross account resource access in IAM](https://docs.aws.amazon.com/IAM/latest/UserGuide/access_policies-cross-account-resource-access.html) in the *IAM User Guide*.