Change management in Direct Change mode

Change management is the process that AMS Advanced uses to implement requests for change. A request for change (RFC) is a request created by either you, or AMS Advanced through the AMS Advanced interface to make a change to your managed environment and includes an AMS Advanced change type (CT) ID for a particular operation. For more information, see Change management.

AMS Direct Change mode (DCM) extends AMS Advanced change management by providing native AWS access to AMS Advanced Plus and Premium accounts to provision and update AWS resources. Users who have been granted Direct Change mode permission through the IAM roles, can use native AWS API access to provision and make changes to resources in their AMS Advanced accounts. The users can still use AMS Advanced change management RFCs using the same IAM roles. In both cases the resources and changes to them are fully supported by AMS, including monitoring, patch, backup, incident response management. Users who do not have the appropriate role in these accounts must use the AMS Advanced change management RFC process to make changes.

Change management use cases

For security reasons, some changes in AMS Advanced can only be done through the change management request for change (RFC) process. The AWSManagedServicesCloudFormationAdminRole is restricted to actions taken through CloudFormation (CFN). For more about how to create stacks through DCM, see Creating stacks using Direct Change mode. The AWSManagedServicesUpdateRole is restricted for the following actions.

For example walkthroughs for each change type, including the Management | Managed account | Direct Change mode | Enable (ct-3rd4781c2nnhp) change type, see the "Additional Information" section for the relevant change type in the AMS Advanced Change Type Reference Change Types by Classification section.