# Incident management in AMS Developer mode
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No change to incident response times. Incident resolution is a best effort for resources provisioned outside the change management process, or resources provisioned through change management and then altered by an account using Developer mode permissions.

**Note**  
AMS service level agreement (SLA) does not apply for resources created or updated outside of the AMS change management system (requests for change or RFCs), Developer mode included; therefore, resources updated or created in Developer mode are automatically degraded to a P3 and AMS support is best effort.