End of support notice: On June 30, 2027, AWS will end support for AMS Advanced. After June 30, 2027, you will no longer be able to access the AMS Advanced console or AMS Advanced resources. For more information, see [AMS Advanced end of support](https://docs.aws.amazon.com/managedservices/latest/userguide/SunsetPlan.html). 

# Managing incidents with the AWS Support API
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The [AWS Support API](https://docs.aws.amazon.com/awssupport/latest/user/Welcome.html) enables you to create incidents and add correspondence to them throughout investigations of your issues and interactions with AWS Support staff. The AWS Support API models much of the behavior of the [ AWS Support Center](https://console.aws.amazon.com/support/home#/). For more details about how you can use this AWS support service, see [ Programming an AWS Support Case](https://docs.aws.amazon.com/awssupport/latest/user/Case_Life_Cycle.html#crebopbatecase).

**Note**  
When using the AWS Support API, or SAPI, for AMS Advanced incidents, use this service code: `sentinel-report-incident`.