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Alert notifications from AMS - AMS Advanced User Guide

End of support notice: On June 30, 2027, AWS will end support for AMS Advanced. After June 30, 2027, you will no longer be able to access the AMS Advanced console or AMS Advanced resources. For more information, see AMS Advanced end of support.

Alert notifications from AMS

As a part of the alert processing, based on the impact analysis, AWS Managed Services (AMS) creates an incident and initiates the incident management process for remediation, when impact can be determined. In case impact cannot be determined, AMS sends an alert notification to the email address associated with your account through a service notification; see the diagram on AMS monitoring architecture for alert handling process in How monitoring works.