# Getting support for AWS Marketplace
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For general AWS Marketplace issues, [contact us](https://aws.amazon.com/contact-us/).

## Finding your AWS account number for customer support
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If you or your users need to contact Support, you need your AWS account number.

**To find your AWS account number**

1. Sign in to the [AWS Management Console](https://console.aws.amazon.com/console/home) with your user name.

1. In the top navigation bar, choose **Support** and then choose **Support Center**.

   Your AWS account ID (account number) appears below the top navigation bar.

Following are the support options available to sellers:


|  **Private Offers Success Team (POST)**  |  **Vendor Finance Success Team (VFS)**  |  **Managed Catalog Operations (MCO)**  |  **AWS Customer Service (AWS CS)**  | 
| --- | --- | --- | --- | 
|  The POST team supports sellers, channel partners, and buyers with private offer operational enablement and support.  |  The VFS team improves processes that impact vendor finance cash application, reconciliation, and related reporting. The team also supports onboarding ISVs/CPs with finance specific questions regarding MPPOs and CPPOs (excluding public offers).  |  The MCO team is responsible for on-boarding third-party sellers of software onto the AWS Marketplace platform, They also support reviewing and processing software products for policy and compliance.  |  The AWS CS team is a specialized group of Technical Customer Support Associates and Specialists (TCSA/TCSS) who handle account and billing contacts related to AWS Marketplace services.  | 
|  **How to contact** Use the [Support Form](https://aws.amazon.com/marketplace/management/contact-us/?#) available through the AWS Marketplace Management Portal.  |  **How to contact** Use the [Support Form](https://aws.amazon.com/marketplace/management/contact-us/?#) available through the AWS Marketplace Management Portal.  |  **How to contact** Use the [Support Form](https://aws.amazon.com/marketplace/management/contact-us/?#) available through the AWS Marketplace Management Portal.  |  **How to contact** Use the [AWS Support Console](https://support.console.aws.amazon.com/support/home?).  | 
|  **Reasons to contact** [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/marketplace/latest/userguide/getting-support.html)  |  **Reasons to contact** [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/marketplace/latest/userguide/getting-support.html)  |  **Reasons to contact** [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/marketplace/latest/userguide/getting-support.html)  |  **Reasons to contact** [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/marketplace/latest/userguide/getting-support.html)  | 

**Note**  
You must have the appropriate permissions to create cases in the AWS Support Console. For more information, see [AWS Support identity-based policy examples](https://docs.aws.amazon.com/awssupport/latest/user/security_iam_id-based-policy-examples.html) in the *AWS Support User Guide*.