Managing AMI-based product availability by AWS Region and country - AWS Marketplace
Add an AWS RegionRestrict an AWS RegionUpdate support for future AWS RegionsUpdate availability by country

Managing AMI-based product availability by AWS Region and country

When you create a product in AWS Marketplace, you choose the AWS Regions where it is available. You also choose the countries where buyers can purchase your product from. These two properties are similar, but they are not the same. For example, a buyer might be located in, and purchasing from, the United States, but they might be planning to install your product in the Europe (Frankfurt) Region. In order for this buyer to purchase your product, you must include both the United States in your list of countries, and the Europe (Frankfurt) Region in your list of Regions. You can use the following sections to update your product availability by Region and country.

Add an AWS Region

You can add a Region where buyers can use your product.

To add a Region

  1. Open the AWS Marketplace Management Portal at https://aws.amazon.com/marketplace/management/tour/, and then sign in to your seller account.

  2. Go to the Server products page, and on the Current server product tab, select the product that you want to modify.

  3. From the Request changes dropdown, choose Add Region.

  4. Select the Region that you want to add from the list of available Regions.

  5. Choose Submit request to submit your request for review.

  6. Verify that the Requests tab shows the Request status as Under review. When the request completes, the status becomes Succeeded.

Note

When you add support for a new AWS Region, customers already subscribed to private offers for your product won't be able to access the newly added Region automatically. You must create another private offer with the Region you want customers to access. After accepting the new offer, customers can access the newly added Region. Customers who subscribe to your product at a future date can also access the Region, as long as the Region is included in the private offer. For more information about how to create a new private offer, see Private offer upgrades, renewals, and amendments.

Restrict an AWS Region

To prevent new buyers from using your product in a specific AWS Region, you can restrict the Region. You can add the Region back at a later time. Existing subscribers of the product in the Region can continue using the product from the Region as long as they're subscribed.

To restrict a Region

  1. Open the AWS Marketplace Management Portal at https://aws.amazon.com/marketplace/management/tour/, and then sign in to your seller account.

  2. Go to the Server products page, and on the Current server product tab, select the product that you want to modify.

  3. From the Request changes dropdown, choose Restrict Region.

  4. Select the dropdown menu to view the list of Regions in which your product is currently available.

  5. Select the Regions that you want to restrict.

  6. The Regions you have selected appear as tokens. Review the list of Regions that you're restricting, and enter X for Regions that you don't want to restrict.

  7. Choose Submit change request to submit your request for review.

  8. Verify that the Requests tab shows the Request status as Under review. When the request completes, the status becomes Succeeded.

If your request is successful, your existing users receive the following email message notifying them of the Region to be restricted. They can continue using your product as long as they remain subscribed, but they can’t re-subscribe if they cancel the subscription.

Greetings from AWS Marketplace,

This message is a notification detailing a recent change for <ProductName>.
{{{sellerName}}} has opted to restrict the <ProductType> product in <Restricted Region(s)> beginning <DateOfChange>.

This impacts you in the following ways:

1. As long as you're subscribed to the product, you can continue using the software product in the restricted Region.
2. You can't begin new instances of the software product in the restricted Region.
3. You can continue using the software product in all available AWS Regions.

Regards,
The AWS Marketplace Team

AWS, Inc. is a subsidiary of Amazon.com, Inc. Amazon.com (http://amazon.com/) is a registered
trademark of Amazon.com, Inc. This message was produced and distributed by Amazon Web
Services Inc., 410 Terry Ave. North, Seattle, WA 98109-5210.

Update support for future AWS Regions

If you want your product to be onboarded to newly launched AWS Regions, you can use Update future Region support.

To update future Region support

  1. Open the AWS Marketplace Management Portal at https://aws.amazon.com/marketplace/management/tour/, and then sign in to your seller account.

  2. Go to the Server products page, and on the Current server product tab, select the product that you want to modify.

  3. From the Request changes dropdown, choose Update future Region support.

  4. You can choose to activate future Region support to allow AWS Marketplace to onboard your product to newly launched AWS Regions on your behalf.

  5. After activating the feature, you can choose between all future Regions or limit to US Regions only.

  6. Choose Submit change request to submit your request for review.

  7. Verify that the Requests tab shows the Request status as Under review. When the request completes, the status becomes Succeeded.

Update availability by country

If you want to change the countries in which your product can be subscribed to and offered, you can use Update availability.

To update availability by country

  1. Open the AWS Marketplace Management Portal at https://aws.amazon.com/marketplace/management/tour/, and then sign in to your seller account.

  2. Go to the Server products page, on the Current server product tab, then select the product that you want to modify.

  3. From the Request changes dropdown, choose Update availability.

  4. Choose one of the following options:

    1. All countries – Available in all supported countries.

    2. All countries with exclusions – Available in all supported countries except in selected countries.

    3. Custom list – Specific list of countries where the product is available.

  5. Choose Submit change request to submit your request for review.

  6. Verify that the Requests tab shows the Request status as Under review. When the request completes, the status becomes Succeeded.