Tasks
To set the foundation, you will primarily focus on the first three points of the framework (highlighted in the following diagram) to drive how people in the organization accept and adopt a new way of leading, working, and adding value. The other points will become increasingly important as you move into migrating at scale and driving long-term adoption.
Key focus areas for setting the stage
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Develop integration guiding principles and define key cultural elements to be highlighted throughout the migration and modernization effort.
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Analyze cultural compatibilities and differences across organizations and geographies, and between the current state and the targeted future state.
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Consider culture integration initiatives that could create greater unity and alignment to long-term vision. (Are there teams or locations that are vulnerable to being left behind, or the reverse?)
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Identify and engage a cross-functional group of leaders who together can drive change, define the future-state operating model, and lead the organization from multiple vantage points.
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Define a set of guiding principles to anchor the organization to, and set the foundation for, cloud governance down the road.
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Use the AWS OCM 6-Point Framework and Essentials Toolkit to apply tools and processes to the people side of change:
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Identify the change leader(s) who will own driving people adoption.
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Conduct impact assessment: internal, cross functional, and external.
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Identify key risks, interdependencies, and barriers to integration.
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Develop a change strategy to address risks, leverage strengths, and support the integration.
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Develop a training and engagement plan, and set the stage for capacity enablement.
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Develop a communication plan.
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Key adoption acceleration deliverables
You can find templates and guidelines for each of the following deliverables in the AWS OCM 6-Point Framework and Essentials Toolkit. You should customize actual deliverables and brand them for your specific needs.
Change management risk document
Identification of high-level change impacts (by role and by major process)
Mapping of key stakeholders
Communication messaging strategy and platform
Initial communication plan and messaging matrix
Change management work plan (initial)
Organizational acceleration charter
People adoption/acceleration team structure (documented and onboarded)
Definition of organizational acceleration goals and objectives
Future state staffing model (target organization structure)
Change risk scorecard (risk management)
Leadership alignment document
Stakeholder report cadence (stakeholder assessment)
Change area impact analysis, stakeholder-based assessment, and change impact findings and mitigation recommendations
Organizational readiness assessment report
Change strategy
Communication strategy, which includes communication guiding principles, vehicle and media analysis, message identification, stakeholder prioritization matrix, communication matrix, and outlined communication activities
Engagement strategy
Training strategy (which should include experience-based acceleration training)
Risk mitigation strategy
Change acceleration sponsorship roadmap