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# SupportUser
**Descrição**: esta política concede permissões para solucionar e resolver problemas em uma Conta da AWS. Essa política também permite que o usuário entre em contato com o AWS suporte para criar e gerenciar casos.
`SupportUser` é uma [política gerenciada pelo AWS](https://docs.aws.amazon.com/IAM/latest/UserGuide/access_policies_managed-vs-inline.html#aws-managed-policies).
## Utilização desta política
Você pode vincular a `SupportUser` aos seus usuários, grupos e perfis.
## Detalhes desta política
+ **Tipo**: Política de função de trabalho
+ **Hora da criação**: 10 de novembro de 2016, 17:21 UTC
+ **Horário editado:** 12 de fevereiro de 2026, 18:03 UTC
+ **ARN**: `arn:aws:iam::aws:policy/job-function/SupportUser`
## Versão da política
**Versão da política:** v11 (padrão)
A versão padrão da política é aquela que define as permissões desta política. Quando um usuário ou função da política faz uma solicitação para acessar um AWS recurso, AWS verifica a versão padrão da política para determinar se a solicitação deve ser permitida.
## Documento da política JSON
```
{
"Version" : "2012-10-17",
"Statement" : [
{
"Action" : [
"support:*",
"acm:DescribeCertificate",
"acm:GetCertificate",
"acm:List*",
"acm-pca:DescribeCertificateAuthority",
"acm-pca:ListCertificateAuthorities",
"apigateway:GET",
"autoscaling:Describe*",
"aws-marketplace:ViewSubscriptions",
"cloudformation:Describe*",
"cloudformation:Get*",
"cloudformation:List*",
"cloudformation:EstimateTemplateCost",
"cloudfront:Get*",
"cloudfront:List*",
"cloudsearch:Describe*",
"cloudsearch:List*",
"cloudtrail:DescribeTrails",
"cloudtrail:GetTrailStatus",
"cloudtrail:LookupEvents",
"cloudtrail:ListTags",
"cloudtrail:ListPublicKeys",
"cloudwatch:Describe*",
"cloudwatch:Get*",
"cloudwatch:List*",
"codecommit:BatchGetRepositories",
"codecommit:Get*",
"codecommit:List*",
"codedeploy:Batch*",
"codedeploy:Get*",
"codedeploy:List*",
"codepipeline:AcknowledgeJob",
"codepipeline:AcknowledgeThirdPartyJob",
"codepipeline:ListActionTypes",
"codepipeline:ListPipelines",
"codepipeline:PollForJobs",
"codepipeline:PollForThirdPartyJobs",
"codepipeline:GetPipelineState",
"codepipeline:GetPipeline",
"cognito-identity:List*",
"cognito-identity:LookupDeveloperIdentity",
"cognito-identity:Describe*",
"cognito-idp:DescribeResourceServer",
"cognito-idp:DescribeRiskConfiguration",
"cognito-idp:DescribeUserImportJob",
"cognito-idp:DescribeUserPool",
"cognito-idp:DescribeUserPoolDomain",
"cognito-idp:List*",
"cognito-sync:Describe*",
"cognito-sync:GetBulkPublishDetails",
"cognito-sync:GetCognitoEvents",
"cognito-sync:GetIdentityPoolConfiguration",
"cognito-sync:List*",
"config:DescribeConfigurationRecorders",
"config:DescribeConfigurationRecorderStatus",
"config:DescribeConfigRuleEvaluationStatus",
"config:DescribeConfigRules",
"config:DescribeDeliveryChannels",
"config:DescribeDeliveryChannelStatus",
"config:GetResourceConfigHistory",
"config:ListDiscoveredResources",
"datapipeline:DescribeObjects",
"datapipeline:DescribePipelines",
"datapipeline:GetPipelineDefinition",
"datapipeline:ListPipelines",
"datapipeline:QueryObjects",
"datapipeline:ReportTaskProgress",
"datapipeline:ReportTaskRunnerHeartbeat",
"devicefarm:List*",
"devicefarm:Get*",
"directconnect:Describe*",
"discovery:Describe*",
"discovery:ListConfigurations",
"dms:Describe*",
"dms:List*",
"ds:DescribeDirectories",
"ds:DescribeSnapshots",
"ds:GetDirectoryLimits",
"ds:GetSnapshotLimits",
"ds:ListAuthorizedApplications",
"dynamodb:DescribeLimits",
"dynamodb:DescribeTable",
"dynamodb:ListTables",
"ec2:Describe*",
"ec2:DescribeHosts",
"ec2:describeIdentityIdFormat",
"ec2:DescribeIdFormat",
"ec2:DescribeInstanceAttribute",
"ec2:DescribeNatGateways",
"ec2:DescribeReservedInstancesModifications",
"ec2:DescribeTags",
"ec2:SearchLocalGatewayRoutes",
"ecr:GetRepositoryPolicy",
"ecr:BatchCheckLayerAvailability",
"ecr:DescribeRepositories",
"ecr:ListImages",
"ecs:Describe*",
"ecs:List*",
"elasticache:Describe*",
"elasticache:List*",
"elasticbeanstalk:Check*",
"elasticbeanstalk:Describe*",
"elasticbeanstalk:List*",
"elasticbeanstalk:RequestEnvironmentInfo",
"elasticbeanstalk:RetrieveEnvironmentInfo",
"elasticbeanstalk:ValidateConfigurationSettings",
"elasticfilesystem:Describe*",
"elasticloadbalancing:Describe*",
"elasticmapreduce:Describe*",
"elasticmapreduce:List*",
"elastictranscoder:List*",
"elastictranscoder:ReadJob",
"elasticfilesystem:DescribeFileSystems",
"es:Describe*",
"es:List*",
"es:ESHttpGet",
"es:ESHttpHead",
"events:DescribeRule",
"events:List*",
"events:TestEventPattern",
"firehose:Describe*",
"firehose:List*",
"gamelift:List*",
"gamelift:Describe*",
"glacier:ListVaults",
"glacier:DescribeVault",
"glacier:DescribeJob",
"glacier:Get*",
"glacier:List*",
"iam:GenerateCredentialReport",
"iam:GenerateServiceLastAccessedDetails",
"iam:Get*",
"iam:List*",
"importexport:GetStatus",
"importexport:ListJobs",
"inspector:Describe*",
"inspector:List*",
"iot:Describe*",
"iot:Get*",
"iot:List*",
"kinesisanalytics:DescribeApplication",
"kinesisanalytics:DiscoverInputSchema",
"kinesisanalytics:GetApplicationState",
"kinesisanalytics:ListApplications",
"kinesis:Describe*",
"kinesis:Get*",
"kinesis:List*",
"kms:Describe*",
"kms:Get*",
"kms:List*",
"lambda:List*",
"lambda:Get*",
"logs:Describe*",
"logs:TestMetricFilter",
"machinelearning:Describe*",
"machinelearning:Get*",
"opsworks:Describe*",
"rds:Describe*",
"rds:ListTagsForResource",
"redshift:Describe*",
"rolesanywhere:GetCrl",
"rolesanywhere:GetProfile",
"rolesanywhere:GetSubject",
"rolesanywhere:GetTrustAnchor",
"rolesanywhere:ListCrls",
"rolesanywhere:ListProfiles",
"rolesanywhere:ListSubjects",
"rolesanywhere:ListTagsForResource",
"rolesanywhere:ListTrustAnchors",
"route53:Get*",
"route53:List*",
"route53domains:CheckDomainAvailability",
"route53domains:GetDomainDetail",
"route53domains:GetOperationDetail",
"route53domains:List*",
"s3:List*",
"sdb:GetAttributes",
"sdb:List*",
"sdb:Select*",
"servicecatalog:SearchProducts",
"servicecatalog:DescribeProduct",
"servicecatalog:DescribeProductView",
"servicecatalog:ListLaunchPaths",
"servicecatalog:DescribeProvisioningParameters",
"servicecatalog:ListRecordHistory",
"servicecatalog:DescribeRecord",
"servicecatalog:ScanProvisionedProducts",
"ses:Get*",
"ses:List*",
"sns:Get*",
"sns:List*",
"sqs:GetQueueAttributes",
"sqs:GetQueueUrl",
"sqs:ListQueues",
"sqs:ReceiveMessage",
"ssm:List*",
"ssm:Describe*",
"storagegateway:Describe*",
"storagegateway:List*",
"swf:Count*",
"swf:Describe*",
"swf:Get*",
"swf:List*",
"waf:Get*",
"waf:List*",
"workdocs:Describe*",
"workmail:Describe*",
"workmail:Get*",
"workspaces:Describe*"
],
"Effect" : "Allow",
"Resource" : "*"
}
]
}
```
## Saiba mais
+ [Crie um conjunto de permissões usando políticas AWS gerenciadas no IAM Identity Center](https://docs.aws.amazon.com/singlesignon/latest/userguide/howtocreatepermissionset.html)
+ [Adicionar e remover permissões de identidade IAM](https://docs.aws.amazon.com/IAM/latest/UserGuide/access_policies_manage-attach-detach.html)
+ [Compreenda o controle de versionamento das políticas do IAM](https://docs.aws.amazon.com//IAM/latest/UserGuide/access_policies_managed-versioning.html)
+ [Comece com políticas AWS gerenciadas e adote permissões com privilégios mínimos](https://docs.aws.amazon.com//IAM/latest/UserGuide/best-practices.html#bp-use-aws-defined-policies)