Transcript
A structure that defines search criteria and matching logic to search for contacts by matching text with transcripts analyzed by Amazon Connect Contact Lens.
Contents
- Criteria
-
The list of search criteria based on Contact Lens conversational analytics transcript.
Type: Array of TranscriptCriteria objects
Array Members: Minimum number of 0 items. Maximum number of 6 items.
Required: Yes
- MatchType
-
The match type combining search criteria using multiple transcript criteria.
Type: String
Valid Values:
MATCH_ALL | MATCH_ANY | MATCH_EXACT | MATCH_NONERequired: No
See Also
For more information about using this API in one of the language-specific AWS SDKs, see the following:
