RenderingConfiguration - Amazon Connect

RenderingConfiguration

Information about how to render the content.

Contents

templateUri

A URI template containing exactly one variable in ${variableName} format. This can only be set for EXTERNAL knowledge bases. For Salesforce, ServiceNow, and Zendesk, the variable must be one of the following:

  • Salesforce: Id, ArticleNumber, VersionNumber, Title, PublishStatus, or IsDeleted

  • ServiceNow: number, short_description, sys_mod_count, workflow_state, or active

  • Zendesk: id, title, updated_at, or draft

The variable is replaced with the actual value for a piece of content when calling GetContent.

Type: String

Length Constraints: Minimum length of 1. Maximum length of 4096.

Required: No

See Also

For more information about using this API in one of the language-specific AWS SDKs, see the following: