Metrics for leader sponsorship

DevOps adoption percentage: The percentage of DevOps capabilities that have been implemented compared to the number of desired capabilities. This metric does not indicate overall DevOps effectiveness or the performance of a specific DevOps capability. It measures the organization's total progress towards adopting DevOps capabilities that can be continuously assessed using a DevOps framework, such as the AWS DevOps Sagas. Comparing this metric to historical data or other DevOps metrics can reveal trends that indicate leadership's prioritization of DevOps initiatives and the average pace of organizational DevOps adoption. Divide the number of implemented DevOps capabilities by the number of desired DevOps capabilities. Multiple the result by 100 to get a percentage value. 

Employee net promoter score (eNPS): Measure employees' engagement and satisfaction within the organization, gauging their likelihood to recommend the organization as an ideal workplace. This can provide insight into the health of the organizational culture, indicating the effectiveness of leadership in creating an inclusive, positive work environment. A higher eNPS can correlate with better productivity, lower turnover, and improved team dynamics. Track using periodic, anonymized net promoter score surveys that require no more that 5–7 minutes to complete. Subtract the percentage of detractors (those who score 0–6) from promoters (those who score 9–10) to get the eNPS value. Neutral scores (7–8) can be ignored.

Time to fill vacancy: The average duration from when a DevOps-related job vacancy is opened until it is filled, including the full sourcing process. This metric evaluates the organization's ability to attract and secure talent required for DevOps initiatives, providing insights into the organization's reputation and effectiveness of leadership. Extended vacancy times can affect project timelines and team morale. Creating regular feedback loops with hiring teams, improving employee net promoter score, and enhancing job descriptions can help improve this metric. Monitor the time of job posting to the acceptance of an offer by a candidate. Average these durations over a set period, such as monthly or quarterly, to determine trends.