Class: Aws::Connect::Types::RoutingProfileQueueReference

Inherits:

Struct

• Object
• Struct
• Aws::Connect::Types::RoutingProfileQueueReference

Defined in:

(unknown)

Overview

Note:

When passing RoutingProfileQueueReference as input to an Aws::Client method, you can use a vanilla Hash:

{
  queue_id: "QueueId", # required
  channel: "VOICE", # required, accepts VOICE, CHAT
}

Contains the channel and queue identifier for a routing profile.

Returned by:

• Aws::Connect::Types::RoutingProfileQueueConfig#queue_reference

See Also:

• AWS API Documentation

Instance Attribute Summary

• #channel ⇒ String

  The channels agents can handle in the Contact Control Panel (CCP) for this routing profile.

• #queue_id ⇒ String

  The identifier of the queue.

Instance Attribute Details

#channel ⇒ String

The channels agents can handle in the Contact Control Panel (CCP) for this routing profile.

Possible values:

• VOICE
• CHAT

Returns:

• (String) —

  The channels agents can handle in the Contact Control Panel (CCP) for this routing profile.

#queue_id ⇒ String

The identifier of the queue.

Returns:

• (String) —

  The identifier of the queue.