Class: Aws::QConnect::Types::AppIntegrationsConfiguration

Inherits:
Struct
  • Object
show all
Defined in:
gems/aws-sdk-qconnect/lib/aws-sdk-qconnect/types.rb

Overview

Configuration information for Amazon AppIntegrations to automatically ingest content.

See Also:

Constant Summary collapse

SENSITIVE = 
[]

Instance Attribute Summary collapse

Instance Attribute Details

#app_integration_arn ⇒ String

The Amazon Resource Name (ARN) of the AppIntegrations DataIntegration to use for ingesting content.

  • For Salesforce, your AppIntegrations DataIntegration must have an ObjectConfiguration if objectFields is not provided, including at least Id, ArticleNumber, VersionNumber, Title, PublishStatus, and IsDeleted as source fields.

  • For ServiceNow, your AppIntegrations DataIntegration must have an ObjectConfiguration if objectFields is not provided, including at least number, short_description, sys_mod_count, workflow_state, and active as source fields.

  • For Zendesk, your AppIntegrations DataIntegration must have an ObjectConfiguration if objectFields is not provided, including at least id, title, updated_at, and draft as source fields.

  • For SharePoint, your AppIntegrations DataIntegration must have a FileConfiguration, including only file extensions that are among docx, pdf, html, htm, and txt.

  • For Amazon S3, the ObjectConfiguration and FileConfiguration of your AppIntegrations DataIntegration must be null. The SourceURI of your DataIntegration must use the following format: s3://your_s3_bucket_name.

    The bucket policy of the corresponding S3 bucket must allow the Amazon Web Services principal app-integrations.amazonaws.com to perform s3:ListBucket, s3:GetObject, and s3:GetBucketLocation against the bucket.

Returns:

  • (String) 


946
947
948
949
950
951
 
# File 'gems/aws-sdk-qconnect/lib/aws-sdk-qconnect/types.rb', line 946

class AppIntegrationsConfiguration < Struct.new(
  :app_integration_arn,
  :object_fields)
  SENSITIVE = []
  include Aws::Structure
end

#object_fields ⇒ Array<String>

The fields from the source that are made available to your agents in Amazon Q in Connect. Optional if ObjectConfiguration is included in the provided DataIntegration.

  • For Salesforce, you must include at least Id, ArticleNumber, VersionNumber, Title, PublishStatus, and IsDeleted.

  • For ServiceNow, you must include at least number, short_description, sys_mod_count, workflow_state, and active.

  • For Zendesk, you must include at least id, title, updated_at, and draft.

Make sure to include additional fields. These fields are indexed and used to source recommendations.

Returns:

  • (Array<String>) 


946
947
948
949
950
951
 
# File 'gems/aws-sdk-qconnect/lib/aws-sdk-qconnect/types.rb', line 946

class AppIntegrationsConfiguration < Struct.new(
  :app_integration_arn,
  :object_fields)
  SENSITIVE = []
  include Aws::Structure
end