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Dismisses contacts from an agent’s CCP and returns the agent to an available state,
which allows the agent to receive a new routed contact. Contacts can only be dismissed
if they are in a MISSED, ERROR, ENDED, or REJECTED state
in the Agent
Event Stream.
For .NET Core this operation is only available in asynchronous form. Please refer to DismissUserContactAsync.
Namespace: Amazon.Connect
Assembly: AWSSDK.Connect.dll
Version: 3.x.y.z
public virtual DismissUserContactResponse DismissUserContact( DismissUserContactRequest request )
Container for the necessary parameters to execute the DismissUserContact service method.
| Exception | Condition |
|---|---|
| AccessDeniedException | You do not have sufficient permissions to perform this action. |
| InternalServiceException | Request processing failed because of an error or failure with the service. |
| InvalidParameterException | One or more of the specified parameters are not valid. |
| InvalidRequestException | The request is not valid. |
| ResourceNotFoundException | The specified resource was not found. |
| ThrottlingException | The throttling limit has been exceeded. |
.NET Framework:
Supported in: 4.5 and newer, 3.5