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Gets historical metric data from the specified Amazon Connect instance.
For a description of each historical metric, see Historical Metrics Definitions in the Amazon Connect Administrator Guide.
We recommend using the GetMetricDataV2
API. It provides more flexibility, features, and the ability to query longer time
ranges than GetMetricData. Use it to retrieve historical agent and contact
metrics for the last 3 months, at varying intervals. You can also use it to build
custom dashboards to measure historical queue and agent performance. For example,
you can track the number of incoming contacts for the last 7 days, with data split
by day, to see how contact volume changed per day of the week.
This is an asynchronous operation using the standard naming convention for .NET 4.5 or higher. For .NET 3.5 the operation is implemented as a pair of methods using the standard naming convention of BeginGetMetricData and EndGetMetricData.
Namespace: Amazon.Connect
Assembly: AWSSDK.Connect.dll
Version: 3.x.y.z
public abstract Task<GetMetricDataResponse> GetMetricDataAsync( GetMetricDataRequest request, CancellationToken cancellationToken )
Container for the necessary parameters to execute the GetMetricData service method.
A cancellation token that can be used by other objects or threads to receive notice of cancellation.
| Exception | Condition |
|---|---|
| InternalServiceException | Request processing failed because of an error or failure with the service. |
| InvalidParameterException | One or more of the specified parameters are not valid. |
| InvalidRequestException | The request is not valid. |
| ResourceNotFoundException | The specified resource was not found. |
| ThrottlingException | The throttling limit has been exceeded. |
.NET:
Supported in: 8.0 and newer, Core 3.1
.NET Standard:
Supported in: 2.0
.NET Framework:
Supported in: 4.5 and newer