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Gets historical metric data from the specified Amazon Connect instance.
For a description of each historical metric, see Historical Metrics Definitions in the Amazon Connect Administrator Guide.
We recommend using the GetMetricDataV2
API. It provides more flexibility, features, and the ability to query longer time
ranges than GetMetricData. Use it to retrieve historical agent and contact
metrics for the last 3 months, at varying intervals. You can also use it to build
custom dashboards to measure historical queue and agent performance. For example,
you can track the number of incoming contacts for the last 7 days, with data split
by day, to see how contact volume changed per day of the week.
For .NET Core this operation is only available in asynchronous form. Please refer to GetMetricDataAsync.
Namespace: Amazon.Connect
Assembly: AWSSDK.Connect.dll
Version: 3.x.y.z
public abstract GetMetricDataResponse GetMetricData( GetMetricDataRequest request )
Container for the necessary parameters to execute the GetMetricData service method.
| Exception | Condition |
|---|---|
| InternalServiceException | Request processing failed because of an error or failure with the service. |
| InvalidParameterException | One or more of the specified parameters are not valid. |
| InvalidRequestException | The request is not valid. |
| ResourceNotFoundException | The specified resource was not found. |
| ThrottlingException | The throttling limit has been exceeded. |
.NET Framework:
Supported in: 4.5 and newer, 3.5