AWS SDK Version 3 for .NET
API Reference

AWS services or capabilities described in AWS Documentation may vary by region/location. Click Getting Started with Amazon AWS to see specific differences applicable to the China (Beijing) Region.

Information of returned contact.

Inheritance Hierarchy

System.Object
  Amazon.Connect.Model.ContactSearchSummary

Namespace: Amazon.Connect.Model
Assembly: AWSSDK.Connect.dll
Version: 3.x.y.z

Syntax

C# 
public class ContactSearchSummary

The ContactSearchSummary type exposes the following members

Constructors

NameDescription
Public Method ContactSearchSummary()

Properties

NameTypeDescription
Public Property AgentInfo Amazon.Connect.Model.ContactSearchSummaryAgentInfo

Gets and sets the property AgentInfo.

Information about the agent who accepted the contact.

Public Property Arn System.String

Gets and sets the property Arn.

The Amazon Resource Name (ARN) of the contact.

Public Property Channel Amazon.Connect.Channel

Gets and sets the property Channel.

How the contact reached your contact center.

Public Property DisconnectTimestamp System.DateTime

Gets and sets the property DisconnectTimestamp.

The timestamp when the customer endpoint disconnected from Amazon Connect.

Public Property Id System.String

Gets and sets the property Id.

The identifier of the contact summary.

Public Property InitialContactId System.String

Gets and sets the property InitialContactId.

If this contact is related to other contacts, this is the ID of the initial contact.

Public Property InitiationMethod Amazon.Connect.ContactInitiationMethod

Gets and sets the property InitiationMethod.

Indicates how the contact was initiated.

Public Property InitiationTimestamp System.DateTime

Gets and sets the property InitiationTimestamp.

The date and time this contact was initiated, in UTC time. For INBOUND, this is when the contact arrived. For OUTBOUND, this is when the agent began dialing. For CALLBACK, this is when the callback contact was created. For TRANSFER and QUEUE_TRANSFER, this is when the transfer was initiated. For API, this is when the request arrived. For EXTERNAL_OUTBOUND, this is when the agent started dialing the external participant. For MONITOR, this is when the supervisor started listening to a contact.

Public Property PreviousContactId System.String

Gets and sets the property PreviousContactId.

If this contact is not the first contact, this is the ID of the previous contact.

Public Property QueueInfo Amazon.Connect.Model.ContactSearchSummaryQueueInfo

Gets and sets the property QueueInfo.

If this contact was queued, this contains information about the queue.

Public Property ScheduledTimestamp System.DateTime

Gets and sets the property ScheduledTimestamp.

The timestamp, in Unix epoch time format, at which to start running the inbound flow.

Public Property SegmentAttributes System.Collections.Generic.Dictionary<System.String, Amazon.Connect.Model.ContactSearchSummarySegmentAttributeValue>

Gets and sets the property SegmentAttributes.

Set of segment attributes for a contact.

Version Information

.NET:
Supported in: 8.0 and newer, Core 3.1

.NET Standard:
Supported in: 2.0

.NET Framework:
Supported in: 4.5 and newer, 3.5