AWS SDK Version 3 for .NET
API Reference

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Enable persistent chats. For more information about enabling persistent chat, and for example use cases and how to configure for them, see Enable persistent chat.

Inheritance Hierarchy

System.Object
  Amazon.Connect.Model.PersistentChat

Namespace: Amazon.Connect.Model
Assembly: AWSSDK.Connect.dll
Version: 3.x.y.z

Syntax

C# 
public class PersistentChat

The PersistentChat type exposes the following members

Constructors

NameDescription
Public Method PersistentChat()

Properties

NameTypeDescription
Public Property RehydrationType Amazon.Connect.RehydrationType

Gets and sets the property RehydrationType.

The contactId that is used for rehydration depends on the rehydration type. RehydrationType is required for persistent chat.

  • ENTIRE_PAST_SESSION: Rehydrates a chat from the most recently terminated past chat contact of the specified past ended chat session. To use this type, provide the initialContactId of the past ended chat session in the sourceContactId field. In this type, Amazon Connect determines the most recent chat contact on the specified chat session that has ended, and uses it to start a persistent chat.

  • FROM_SEGMENT: Rehydrates a chat from the past chat contact that is specified in the sourceContactId field.

The actual contactId used for rehydration is provided in the response of this API.

Public Property SourceContactId System.String

Gets and sets the property SourceContactId.

The contactId from which a persistent chat session must be started.

Version Information

.NET:
Supported in: 8.0 and newer, Core 3.1

.NET Standard:
Supported in: 2.0

.NET Framework:
Supported in: 4.5 and newer, 3.5