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Container for the parameters to the SendChatIntegrationEvent operation. Processes chat integration events from Amazon Web Services or external integrations to Amazon Connect. A chat integration event includes:
SourceId, DestinationId, and Subtype: a set of identifiers, uniquely representing a chat
ChatEvent: details of the chat action to perform such as sending a message, event, or disconnecting from a chat
When a chat integration event is sent with chat identifiers that do not map to an active chat contact, a new chat contact is also created before handling chat action.
Access to this API is currently restricted to Amazon Web Services End User Messaging for supporting SMS integration.
Namespace: Amazon.Connect.Model
Assembly: AWSSDK.Connect.dll
Version: 3.x.y.z
public class SendChatIntegrationEventRequest : AmazonConnectRequest IAmazonWebServiceRequest
The SendChatIntegrationEventRequest type exposes the following members
Name | Description | |
---|---|---|
SendChatIntegrationEventRequest() |
Name | Type | Description | |
---|---|---|---|
DestinationId | System.String |
Gets and sets the property DestinationId. Chat system identifier, used in part to uniquely identify chat. This is associated with the Amazon Connect instance and flow to be used to start chats. For Server Migration Service, this is the phone number destination of inbound Server Migration Service messages represented by an Amazon Web Services End User Messaging phone number ARN. |
|
Event | Amazon.Connect.Model.ChatEvent |
Gets and sets the property Event. Chat integration event payload |
|
NewSessionDetails | Amazon.Connect.Model.NewSessionDetails |
Gets and sets the property NewSessionDetails. Contact properties to apply when starting a new chat. If the integration event is handled with an existing chat, this is ignored. |
|
SourceId | System.String |
Gets and sets the property SourceId. External identifier of chat customer participant, used in part to uniquely identify a chat. For SMS, this is the E164 phone number of the chat customer participant. |
|
Subtype | System.String |
Gets and sets the property Subtype. Classification of a channel. This is used in part to uniquely identify chat.
Valid value: |
.NET:
Supported in: 8.0 and newer, Core 3.1
.NET Standard:
Supported in: 2.0
.NET Framework:
Supported in: 4.5 and newer, 3.5