AWS SDK Version 3 for .NET
API Reference

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Container for the parameters to the StartWebRTCContact operation. Places an inbound in-app, web, or video call to a contact, and then initiates the flow. It performs the actions in the flow that are specified (in ContactFlowId) and present in the Amazon Connect instance (specified as InstanceId).

Inheritance Hierarchy

System.Object
  Amazon.Runtime.AmazonWebServiceRequest
    Amazon.Connect.AmazonConnectRequest
      Amazon.Connect.Model.StartWebRTCContactRequest

Namespace: Amazon.Connect.Model
Assembly: AWSSDK.Connect.dll
Version: 3.x.y.z

Syntax

C#
public class StartWebRTCContactRequest : AmazonConnectRequest
         IAmazonWebServiceRequest

The StartWebRTCContactRequest type exposes the following members

Constructors

NameDescription
Public Method StartWebRTCContactRequest()

Properties

NameTypeDescription
Public Property AllowedCapabilities Amazon.Connect.Model.AllowedCapabilities

Gets and sets the property AllowedCapabilities.

Information about the video sharing capabilities of the participants (customer, agent).

Public Property Attributes System.Collections.Generic.Dictionary<System.String, System.String>

Gets and sets the property Attributes.

A custom key-value pair using an attribute map. The attributes are standard Amazon Connect attributes, and can be accessed in flows just like any other contact attributes.

There can be up to 32,768 UTF-8 bytes across all key-value pairs per contact. Attribute keys can include only alphanumeric, -, and _ characters.

Public Property ClientToken System.String

Gets and sets the property ClientToken.

A unique, case-sensitive identifier that you provide to ensure the idempotency of the request. If not provided, the Amazon Web Services SDK populates this field. For more information about idempotency, see Making retries safe with idempotent APIs.

The token is valid for 7 days after creation. If a contact is already started, the contact ID is returned.

Public Property ContactFlowId System.String

Gets and sets the property ContactFlowId.

The identifier of the flow for the call. To see the ContactFlowId in the Amazon Connect admin website, on the navigation menu go to Routing, Flows. Choose the flow. On the flow page, under the name of the flow, choose Show additional flow information. The ContactFlowId is the last part of the ARN, shown here in bold:

arn:aws:connect:us-west-2:xxxxxxxxxxxx:instance/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/contact-flow/846ec553-a005-41c0-8341-xxxxxxxxxxxx

Public Property Description System.String

Gets and sets the property Description.

A description of the task that is shown to an agent in the Contact Control Panel (CCP).

Public Property InstanceId System.String

Gets and sets the property InstanceId.

The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

Public Property ParticipantDetails Amazon.Connect.Model.ParticipantDetails

Gets and sets the property ParticipantDetails.

Public Property References System.Collections.Generic.Dictionary<System.String, Amazon.Connect.Model.Reference>

Gets and sets the property References.

A formatted URL that is shown to an agent in the Contact Control Panel (CCP). Tasks can have the following reference types at the time of creation: URL | NUMBER | STRING | DATE | EMAIL. ATTACHMENT is not a supported reference type during task creation.

Public Property RelatedContactId System.String

Gets and sets the property RelatedContactId.

The unique identifier for an Amazon Connect contact. This identifier is related to the contact starting.

Version Information

.NET:
Supported in: 8.0 and newer, Core 3.1

.NET Standard:
Supported in: 2.0

.NET Framework:
Supported in: 4.5 and newer, 3.5