Flag the presence or absence of interruptions in your Call Analytics transcription output.
Rules using InterruptionFilter are designed to match:
-
Instances where an agent interrupts a customer
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Instances where a customer interrupts an agent
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Either participant interrupting the other
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A lack of interruptions
See Rule criteria for post-call categories for usage examples.
Inheritance Hierarchy
Namespace: Amazon.TranscribeService.Model
Assembly: AWSSDK.TranscribeService.dll
Version: 3.x.y.z
Syntax
public class InterruptionFilter
The InterruptionFilter type exposes the following members
Constructors
| Name | Description | |
|---|---|---|
|
InterruptionFilter() |
Properties
| Name | Type | Description | |
|---|---|---|---|
|
|
AbsoluteTimeRange | Amazon.TranscribeService.Model.AbsoluteTimeRange |
Gets and sets the property AbsoluteTimeRange. Makes it possible to specify a time range (in milliseconds) in your audio, during which you want to search for an interruption. See for more detail. |
|
|
Negate | System.Boolean |
Gets and sets the property Negate.
Set to |
|
|
ParticipantRole | Amazon.TranscribeService.ParticipantRole |
Gets and sets the property ParticipantRole. Specify the interrupter that you want to flag. Omitting this parameter is equivalent to specifying both participants. |
|
|
RelativeTimeRange | Amazon.TranscribeService.Model.RelativeTimeRange |
Gets and sets the property RelativeTimeRange. Makes it possible to specify a time range (in percentage) in your media file, during which you want to search for an interruption. See for more detail. |
|
|
Threshold | System.Int64 |
Gets and sets the property Threshold. Specify the duration of the interruptions in milliseconds. For example, you can flag speech that contains more than 10,000 milliseconds of interruptions. |
Version Information
.NET:
Supported in: 8.0 and newer, Core 3.1
.NET Standard:
Supported in: 2.0
.NET Framework:
Supported in: 4.5 and newer, 3.5