AWS SDK Version 4 for .NET
API Reference

AWS services or capabilities described in AWS Documentation may vary by region/location. Click Getting Started with Amazon AWS to see specific differences applicable to the China (Beijing) Region.

Container for the parameters to the AddCommunicationToCase operation. Adds additional customer communication to a Amazon Web Services Support case. Use the caseId parameter to identify the case to which to add communication. To list a set of email addresses to copy on the communication, use the ccEmailAddresses parameter. The communicationBody value contains the text of the communication.

To attach files larger than 5 MB to the communication, use the uploadIds parameter.

Amazon Web Services Support automatically redacts sensitive information from support cases to protect your data. The following information is replaced with [REDACTED_BY_Amazon Web Services] and is not stored:

  • Amazon Web Services secret keys - The complete key is replaced. Example: [REDACTED_BY_Amazon Web Services]

  • Private keys - The complete key is replaced. Example: [REDACTED_BY_Amazon Web Services]

  • Credit card numbers - The number is redacted, but the last 4 digits remain. Example: [REDACTED_BY_Amazon Web Services]-7016

This sensitive information is never required by Amazon Web Services Support.

  • You must have an Amazon Web Services Business Support+, Amazon Web Services Enterprise Support, or Amazon Web Services Unified Operations plan to use the Amazon Web Services Support API. If you're in an Amazon Web Services Region that doesn't offer one of these Amazon Web Services Support plans, or if you haven't transitioned to one of these plans, you can use the Amazon Web Services Support API with a Business, Enterprise On-Ramp, or Enterprise Support plan.

  • If you call the Amazon Web Services Support API from an account that doesn't have an Amazon Web Services Business Support+, Amazon Web Services Enterprise Support, or Amazon Web Services Unified Operations plan, the SubscriptionRequiredException error message appears. For information about changing your support plan, see Amazon Web Services Support.

Inheritance Hierarchy

System.Object
  Amazon.Runtime.AmazonWebServiceRequest
    Amazon.AWSSupport.AmazonAWSSupportRequest
      Amazon.AWSSupport.Model.AddCommunicationToCaseRequest

Namespace: Amazon.AWSSupport.Model
Assembly: AWSSDK.AWSSupport.dll
Version: 3.x.y.z

Syntax

C# 
public class AddCommunicationToCaseRequest : AmazonAWSSupportRequest
         IAmazonWebServiceRequest

The AddCommunicationToCaseRequest type exposes the following members

Constructors

NameDescription
Public Method AddCommunicationToCaseRequest()

Properties

NameTypeDescription
Public Property AttachmentSetId System.String

Gets and sets the property AttachmentSetId.

The ID of a set of one or more attachments for the communication to add to the case. Create the set by calling AddAttachmentsToSet. Each attachment in the set must be 5 MB or smaller. To attach files larger than 5 MB, use uploadIds.

Public Property CaseId System.String

Gets and sets the property CaseId.

The support case ID requested or returned in the call. The case ID is an alphanumeric string formatted as shown in this example: case-12345678910-exen-2025-c4c1d2bf33c5cf47

Public Property CcEmailAddresses System.Collections.Generic.List<System.String>

Gets and sets the property CcEmailAddresses.

The email addresses in the CC line of an email to be added to the support case.

Starting with version 4 of the SDK this property will default to null. If no data for this property is returned from the service the property will also be null. This was changed to improve performance and allow the SDK and caller to distinguish between a property not set or a property being empty to clear out a value. To retain the previous SDK behavior set the AWSConfigs.InitializeCollections static property to true.

Public Property CommunicationBody System.String

Gets and sets the property CommunicationBody.

The body of an email communication to add to the support case.

Public Property DryRun System.Nullable<System.Boolean>

Gets and sets the property DryRun.

Specifies whether to validate the request without actually adding the communication to the case. When set to true, the request is validated but the communication isn't added, and the operation returns a DryRunOperationException. When omitted or set to false, the request runs normally.

Public Property UploadIds System.Collections.Generic.List<System.String>

Gets and sets the property UploadIds.

A list of upload IDs that identify attachments to add to the case. Each uploadId is returned by the GetAttachmentUploadLinks operation. The upload must reach the attachment-ready state by calling CompleteAttachmentUpload before it can be passed here. Use uploadIds to attach files of any supported size, including files larger than 5 MB.

Starting with version 4 of the SDK this property will default to null. If no data for this property is returned from the service the property will also be null. This was changed to improve performance and allow the SDK and caller to distinguish between a property not set or a property being empty to clear out a value. To retain the previous SDK behavior set the AWSConfigs.InitializeCollections static property to true.

Version Information

.NET:
Supported in: 8.0 and newer, Core 3.1

.NET Standard:
Supported in: 2.0

.NET Framework:
Supported in: 4.7.2 and newer