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Configuring synchronization of AWS Config data using an Aggregator in ServiceNow CMDB

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Configuring synchronization of AWS Config data using an Aggregator in ServiceNow CMDB - AWS Service Management Connector

Prerequisite: You need to opt-in and configure the AWS account that contains the aggregated AWS Config resources details prior to performing the steps below. For more information, see Configuring AWS Accounts to Synchronize in the Connector.

To configure the Connector to use an Aggregator to synchronize AWS Config data
  1. In the AWS Service Management scoped app, choose the Setup module.

  2. Choose Aggregators for AWS Config.

  3. Choose New.

  4. Enter the name of the new Config Aggregator.

  5. Choose the Region where you created the new Config Aggregator.

  6. Choose the AWS account that should use the new Aggregator. Only AWS accounts opted into the Connector for ServiceNow that have Integrate with AWS Config are viewable.

  7. Choose Submit.

    If you define an Aggregator for an AWS account and Region, the Aggregator integration becomes the only AWS Config to ServiceNow CMDB synchronization mechanism for that AWS account.

The Connector can now synchronize Config data from multiple accounts and Regions using an Aggregator. You must configure the Config Aggregator in AWS before using this feature. For more information, see Setting up an Aggregator in the console.

Note

The Config Aggregator view in AWS displays only current config item resources in AWS Config. Thus, terminated resources are not available in the Config Aggregator view.

To minimize stale config item records from rendering in the ServiceNow CMDB from the AWS Config Aggregator, we recommend you remove Config rules associated to terminated resources. For more information, see Evaluating Resources with AWS Config Rules

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