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Protect in AWS End User Messaging SMS

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Protect in AWS End User Messaging SMS - AWS End User Messaging SMS

Protect is a set of capabilities that allow you to send SMS messages to countries where your customers are and monitor your message deliveries. You can use all of the protect features to help protect against Artificially inflated traffic (AIT). For example:

  • You can create a protect configuration and set the country rule mode to block all destination countries except the ones you want to send SMS or MMS messages to. For the countries you want to send messages to you can set the country rule mode to allow messages.

  • If a valid phone number is blocked you can use phone number override rules to make an allow exception for the phone number. You can also add rules to block specific phone numbers too.

  • Use message feedback to track if customers are performing actions from messages they received. For example if you send a user a trackable link and then once the link is opened you know the message has been received. You could also use this to know if a user has received and used a one time password (OTP).

  • Use protect configuration monitoring, an event destination, and CloudWatch to monitor your message deliveries and create alarms.

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