Supported media file types and sizes in WhatsApp - AWS End User Messaging Social
Media file types

Supported media file types and sizes in WhatsApp

When sending or receiving a media message, the file type must be supported and under the maximum file size. For more information, see Supported Media Types in the WhatsApp Business Platform Cloud API Reference.

Media file types

Audio formats
Audio Type Extension MIME Type Max Size
AAC .aac audio/aac 16 MB
AMR .amr audio/amr 16 MB
MP3 .mp3 audio/mpeg 16 MB
MP4 Audio .m4a audio/mp4 16 MB
OGG Audio .ogg audio/ogg 16 MB
Document formats
Document Type Extension MIME Type Max Size
Text .text text/plain 100 MB
Microsoft Excel .xls, .xlsx application/vnd.ms-excel, application/vnd.openxmlformats-officedocument.spreadsheetml.sheet 100 MB
Microsoft Word .doc, .docx application/msword, application/vnd.openxmlformats-officedocument.wordprocessingml.document 100 MB
Microsoft PowerPoint .ppt, .pptx application/vnd.ms-powerpoint, application/vnd.openxmlformats-officedocument.presentationml.presentation 100 MB
PDF .pdf application/pdf 100 MB
Image formats
Image Type Extension MIME Type Max Size
JPEG .jpeg image/jpeg 5 MB
PNG .png image/png 5 MB
Sticker formats
Sticker Type Extension MIME Type Max Size
Animated sticker .webp image/webp 500 KB
Static sticker .webp image/webp 100 KB
Video formats
Video Type Extension MIME Type Max Size
3GPP .3gp video/3gp 16 MB
MP4 Video .mp4 video/mp4 16 MB