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AWS Systems Manager Change Manager availability change - AWS Systems Manager

AWS Systems Manager Change Manager availability change

After careful consideration, we decided to close AWS Systems Manager Change Manager to new customers starting November 7, 2025. If you would like to use Change Manager, sign up before that date. Existing customers can continue to use the service as normal.

Alternative services evaluation

For customers who need an enterprise-grade change management solution, we recommend AWS Partner Network solutions.

The Management and Governance Cloud Environment Guide recommends you consider the following questions when choosing an AWS Partner solution:

  • Does it provide ITSM process enablement?

  • Does it allow users to relate ITSM processes (that is, relating incidents to change requests)?

  • Does it enable business workflows and approvals?

  • Does it allow for configuration, customization, and integration to other systems and platforms?

  • Does it enable the ability to create reports and dashboards?

  • Does it enable self-service for business and service requests?

Carefully evaluate your use cases and requirements. Then review the features offered by AWS Partner Network solutions to select the best service management solution for your needs.

If you have additional questions, contact us through AWS Support Center or read our FAQs.