Security best practices for Amazon Connect Talent
Amazon Connect Talent provides a number of security features to consider as you develop and implement your own security policies. The following best practices are general guidelines and don’t represent a complete security solution. Because these best practices might not be appropriate or sufficient for your environment, treat them as helpful considerations rather than prescriptions.
Topics
Detective
Use the following detective controls to monitor activity and detect potential security issues in Amazon Connect Talent.
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Use CloudTrail to log and review administrative and evaluation actions in your account. For more information, see Logging Amazon Connect Talent API calls using AWS CloudTrail.
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Use the AWS Security Hub CSPM integration to review security findings for Amazon Connect Talent alongside findings from your other AWS resources. For more information, see Integration with AWS Security Hub CSPM.
Preventative
Use the following preventative controls to reduce security risk in Amazon Connect Talent.
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Apply least-privilege security profiles, and restrict who can review candidate results and interview transcripts. For more information, see Identity and access management for Amazon Connect Talent.
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If your organization requires it, opt out of the use of your content to improve Amazon Connect Talent and other AWS AI services. For more information, see Opting out of data use for service improvement.
