UtteranceEvent
Contains set of transcription results from one or more audio segments, along with additional information about the parameters included in your request. For example, channel definitions, partial result stabilization, sentiment, and issue detection.
Contents
- BeginOffsetMillis
-
The time, in milliseconds, from the beginning of the audio stream to the start of the
UtteranceEvent
.Type: Long
Required: No
- EndOffsetMillis
-
The time, in milliseconds, from the beginning of the audio stream to the start of the
UtteranceEvent
.Type: Long
Required: No
- Entities
-
Contains entities identified as personally identifiable information (PII) in your transcription output.
Type: Array of CallAnalyticsEntity objects
Required: No
- IsPartial
-
Indicates whether the segment in the
UtteranceEvent
is complete (FALSE
) or partial (TRUE
).Type: Boolean
Required: No
- IssuesDetected
-
Provides the issue that was detected in the specified segment.
Type: Array of IssueDetected objects
Required: No
- Items
-
Contains words, phrases, or punctuation marks that are associated with the specified
UtteranceEvent
.Type: Array of CallAnalyticsItem objects
Required: No
- ParticipantRole
-
Provides the role of the speaker for each audio channel, either
CUSTOMER
orAGENT
.Type: String
Valid Values:
AGENT | CUSTOMER
Required: No
- Sentiment
-
Provides the sentiment that was detected in the specified segment.
Type: String
Valid Values:
POSITIVE | NEGATIVE | MIXED | NEUTRAL
Required: No
- Transcript
-
Contains transcribed text.
Type: String
Required: No
- UtteranceId
-
The unique identifier that is associated with the specified
UtteranceEvent
.Type: String
Required: No
See Also
For more information about using this API in one of the language-specific AWS SDKs, see the following: