Troubleshooting AWS Client VPN: Client software returns user name and password errors — federated authentication - AWS Client VPN

Troubleshooting AWS Client VPN: Client software returns user name and password errors — federated authentication

Problem

Trying to log in with a user name and password with federated authentication and getting the error "The credentials received were incorrect. Contact your IT administrator."

Cause

This error can be caused by not having at least one attribute included in the SAML response from the IdP.

Solution

Make sure at least one attribute is included in the SAML response from the IdP. See SAML-based IdP configuration resources for more information.