Select your cookie preferences

We use essential cookies and similar tools that are necessary to provide our site and services. We use performance cookies to collect anonymous statistics, so we can understand how customers use our site and make improvements. Essential cookies cannot be deactivated, but you can choose “Customize” or “Decline” to decline performance cookies.

If you agree, AWS and approved third parties will also use cookies to provide useful site features, remember your preferences, and display relevant content, including relevant advertising. To accept or decline all non-essential cookies, choose “Accept” or “Decline.” To make more detailed choices, choose “Customize.”

Preferences
Contact Us
Feedback
AWS Documentation
Create an AWS Account

Troubleshooting AWS Client VPN: A connection is terminated due to an IP mismatch

PDF
RSS
Focus mode
Troubleshooting AWS Client VPN: A connection is terminated due to an IP mismatch - AWS Client VPN
Problem

VPN connection terminated and the client software returns the following error: "The VPN connection is being terminated due to a discrepancy between the IP address of the connected server and the expected VPN server IP. Please contact your network administrator for assistance in resolving this issue."

Cause

The AWS provided client requires that the IP address that it is connected to matches the IP of the VPN server backing the Client VPN endpoint. For more information, see Rules and best practices for using AWS Client VPN.

Solution

Verify that there is no DNS proxy between the AWS provided client and the Client VPN endpoint.

PrivacySite termsCookie preferences
© 2025, Amazon Web Services, Inc. or its affiliates. All rights reserved.