Notice: New customer sign-ups and account upgrades are no longer available for Amazon WorkDocs. Learn about migration steps here:
How to migrate data from Amazon WorkDocs
The following steps explain how to install Amazon WorkDocs Drive on macOS devices, including Intel and Apple silicon machines.
Note
You must have access to WorkDocs to complete these steps. For information about getting started with WorkDocs, see Getting started with Amazon WorkDocs.
If you have an Intel machine, you must have macOS 11 or later. If you have an Apple silicon machine, you must have Monterey 12.3 or later.
To install Amazon WorkDocs Drive on Intel machines
-
Start Amazon WorkDocs and on the blue command bar, choose Apps.
In the Apps dialog box, under Drive App, choose Mac.
WorkDocs downloads the installation package. Your browser displays the download and prompts you to open it.
-
Open the installation package and follow the installation prompts.
Choose the WorkDocs Drive icon on the menu bar.
In the WorkDocs Drive window, choose Open Drive in Finder. When prompted to update the system extension, choose Open Security Preference.
In the Security Preferences window, choose the lock icon, enter your credentials, and choose Allow for System software from developer "AMZN Mobile LLC" has been updated.
Restart the machine.
To install Amazon WorkDocs Drive on macOS Apple silicon machines
-
Start Amazon WorkDocs and on the blue command bar, choose Apps.
In the Apps dialog box, under Drive App, choose Apple silicon.
WorkDocs downloads the installation package. Your browser displays the download and prompts you to open it.
-
Open the installation package and follow the installation prompts.
Start Finder, go to Locations, and verify that the WorkDocs folder is present. You may be prompted to enable WorkDocs. If so, choose the button in the upper-right corner.
Note
If you don't see the WorkDocs folder, make sure you enable Cloud Storage in your Finder preferences.
